Refund Policy

No Services rendered by Rockfile are eligible for a refund.
Prepayments and account credit are ineligible to be refunded, or transferred to alternate accounts.
Any and all charge disputes must be reported directly to Rockfile within thirty (30) days of the date which the charge originally occurred. If a charge which is deemed valid by Rockfile, and validated by our Terms of Service or AUP, is disputed to a financial institution by performing a charge-back, then the client agrees to pay an 'Administrative Fee' of $50 in addition to original amount of funds which were reclaimed.


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